Monthly Archives: August 2024

About Project

This case study outlines a Smart Insurance Management System developed by Teckas Technologies for a leading firm in the insurance industry. The platform simplifies insurance management by centralizing policy information, automating premium payments, and streamlining claims processing with AI-powered tools.

Requirements

The client required a solution that could

01.Provide a comprehensive and user-friendly platform to manage all insurance policies, offering intuitive navigation and seamless access.

02.Offer automated reminders and payment options to ensure timely premium payments, minimizing the risk of missed deadlines.

03.Enable streamlined claims processing and robust fraud detection to protect insurers and improve the user experience.

04.Ensure data security and compliance with industry standards, safeguarding sensitive user information and maintaining trust.

Key Features

Comparison of Different Policy Plans

Users can compare various policies based on key performance indicators, ensuring they select the best options for their needs, preferences, and budgets.

Integration of AI for Recommendations

AI algorithms suggest insurance plans tailored to user requirements, optimizing decision-making based on budget, coverage, and individual preferences.

Best Pricing Rates

Predictive systems provide the best pricing rates, offering users competitive options from various providers to ensure cost-effective coverage.

Policy Management

Users can access and manage all their insurance policies in one place, with comprehensive records of premiums paid, upcoming payments, and coverage details.

Automated Payments

Automation options for premium payments ensure users never miss a payment, simplifying the financial management of policies and avoiding penalties.

Guided Claims Process

Step-by-step guidance for filing claims, along with updates on the status and necessary actions, reduces the complexity and time involved in the process.

Challenges Faced by the Client

Content Variety

Curating diverse insurance plans that cater to different user needs while ensuring all options are presented clearly, comprehensively, and accurately.

User Experience

Creating an intuitive interface that makes it easy for users to navigate through various policies, payment options, and claim processes, enhancing overall usability.

Scalability

Ensuring the platform can handle increasing user traffic and expanding policy databases while maintaining optimal performance and system reliability.

Solution

Proposed by Teckas

Teckas team of experts proposed a comprehensive solution to address the client’s challenges. The key aspects of the solution were

Scalable Infrastructure

Engineered a robust backend capable of managing extensive policy databases and user interactions without compromising speed, performance, and reliability.

Intuitive UX Design

Crafted a user-friendly interface with streamlined workflows for easy navigation, efficient management of insurance policies, and enhanced user satisfaction.

Security Measures

Implemented stringent data encryption and secure payment gateways to protect user information, fostering trust, reliability, and compliance with industry standards.

Analytics and Insights

Integrated advanced analytics tools to monitor user behavior, optimize policy recommendations, and continuously improve the platform based on actionable insights and data-driven decisions.

Conclusion

The Smart Insurance Management System by Teckas  has revolutionized how users manage their insurance policies. With its innovative features and strategic solutions, the application and  This case study highlights how advanced technology and user-centric design can transform the insurance industry, providing a robust solution that meets the needs of both customers and insurance providers, ensuring efficiency, security, and satisfaction.

The following Case Study is an overview of a comprehensive Automobile Solution developed by Teckas Technologies  to revolutionize the automotive parts industry. This platform allows users to find, purchase, and receive automotive parts online, explore different brands, customize their vehicles in 3D, and much more.

Requirements
The client, a major player in the automotive industry, needed a platform that could

01Provide a one-stop solution for all automotive parts needs

02Enable users to compare parts and make informed purchasing decisions.

03Facilitate online payments and home delivery services.

04Offer a 3D vehicle customization feature to visualize parts on their vehicles.

Automobile
Key Features
Comprehensive Parts Catalog
A vast database of automotive parts from various brands, ensuring users have access to all they need in one place. This extensive catalog helps users find the exact parts they require with ease.

Online Payment and Delivery
Secure online payment options combined with reliable home delivery services offer a seamless purchasing experience. Customers can buy parts from the comfort of their homes and have them delivered quickly.

3D Vehicle Customization
A user-friendly 3D interface allows users to visualize parts on their vehicles before purchase. This feature enhances the shopping experience by providing a realistic preview of customizations.

Expert Consultation
Access to automotive experts for advice and recommendations ensures users make informed decisions. This feature provides personalized support, enhancing customer satisfaction.

Automobile
Challenges Faced by the Client

Complex Inventory Management
Managing a vast inventory of automotive parts from multiple brands.

User Experience
Ensuring a seamless and intuitive user experience.

Integration
Integrating multiple payment gateways and delivery services.

Solution
Proposed by Teckas
Hiteshi’s team of experts proposed a comprehensive Automobile Solution to address the client’s challenges. The key aspects of the solution were

Solution
Description

Advanced Inventory Management
Implemented a robust inventory management system to streamline parts cataloging.

User-Friendly Interface
Designed an intuitive interface for easy navigation and use.

Secure Payments and Reliable Delivery
Integrated multiple secure payment gateways and reliable delivery services.

3D Customization Tool
Developed a cutting-edge 3D vehicle customization tool to enhance user experience.

Conclusion
This Automobile Solution proved to be a game-changer for the client. The platform’s unique features resulted in

Mobile Phone

01
Increased customer satisfaction and retention.

02
Improved sales through enhanced user experience.

03
Streamlined operations and inventory management.

Crypto Wallet Project

For Fortune 500 Client, we build Client’s native cryptocurrency and a cutting-edge crypto wallet app that empowers users to securely store, send, swap, and spend their Client currencies.

The Client

A Fortune 500 Client, founded in 2020, is a blockchain startup offering B2C, B2B, and B2G solutions. Teckas’s crypto wallet project serves as a secure, transparent, and cost-effective medium through which individuals and organizations can distribute help to others. It aims to act as a bridge to globalize the acceptance of cryptocurrency. Client use blockchain technology to distribute financial resources for businesses, individual investors, users, and local communities globally.

The Business Requirement

Even though the cryptocurrency industry has grown far since its birth a decade ago, several problems still hinder its widespread adoption. Client identified the need for an effective and efficient liquidity bridge between cryptocurrencies and merchants to help cryptocurrencies go mainstream. Client also identified several issues with the current centralized financial systems, such as the unpredictability of currency values and the lack of stable resources to back them. Additionally, the influx of retail and institutional investors is causing high volatility in the crypto market, making cryptocurrencies less dependable for commerce.

Teckas wanted to solve this problem by launching a solution that accelerates the acceptance of cryptocurrency and stablecoins. For this, Teckas wants to launch a cryptocurrency that doesn’t fake crypto acceptance by merchants by automatically converting crypto to fiat using a prepaid card or a crypto-to-fiat gateway. The business requirement is to build an ecosystem of crypto tools and platforms, including crypto tokens, crypto wallets, crypto launchpads, swapping tools, and more.

The Project :  Crypto Wallet

The client reached out to Teckas  to build the Client ecosystem. In the project’s first phase, we developed Client’s native cryptocurrency and a crypto wallet via our blockchain development services.

Vcurrency

The cryptocurrency is denoted as Vcurrency or $v. Vcurrencies are ERC777-compliant digital assets minted on the Ethereum blockchain. The currency model we developed delivers the utilities, including transferring money in a trustless system and collectively creating value. Businesses on the Client network fix the unit value of the currency by backing it against their specific goods and services. We developed the Client Vcurrency based on a circulating supply model. When an individual investor or a user purchases a Client. they can burn it to get Vcurrency worth the same value. Vcurrency can then be sold for fiat or cryptocurrencies, sent to others with a Client wallet, or spent at a business in the Client ecosystem. Vcurrency is currently listed on many crypto exchanges.

Crypto Wallet Project Listing

Client Crypto Wallet

Client is a decentralized wallet application that allows users to securely store, send, swap, and spend their Client currencies. As the official wallet app of the  Client community, it offers full DEX support and the knowledge that all crypto assets are held with keys. The wallet supports BTC, ETH, Client, and all Client currencies. The wallet will also be integrated with DEX and direct Visa card purchasing facilities.

Best Crypto wallet project

Why Teckas?

With deep expertise in crypto wallet project development and token development solutions for various enterprises, Teckas was an obvious choice for Client. Teckas is a trusted name for governments and enterprises across the globe, and Client was confident that they were achieving enterprise-grade quality, security, and availability with their crypto-tokenomic ecosystem. Teckas’s can support not only the initial platform development but also the ongoing deployment of new features and management of the platform. This has provided Client with dedicated teams that grow with their business needs and provide all major enterprise systems development and management functions.

The Outcome

With an agile methodology of product delivery, Teckas developed and launched an optimum functioning crypto wallet project, a native token with carefully calculated tokenomics that’s accessible and understandable by every project owner and investor. Phase one of the project was successfully completed. Vcurrency is currently listed in 15+ crypto exchanges, and Client wallet is published in both the Google play store and Apple app store.

Retail AI Assistant

Retail conversational AI turned out to perfectly fit in the in-store sales as a customer support option. The retail conversational AI was built to improve the shopping experience of users by reducing wait time (conversational tools can provide instant answers to many of the common questions customers may have when examining products) and to retain, re-engage customers by sending messages.

The Customer

The client is a global retail chain that sells a wide range of consumer products. They were seeking newer options to deliver unmatched customer experience and thereby, boost sales.

The Business Challenges

Salespeople and customer care executives are the key factors that ensure the smooth operation of sales and customer care activities in a retail store. Businesses relied on sales concierges to engage with customers. They address the customer’s concerns and provide relevant information to customers to help them find what they are looking for. However, when the number of visitors to the store increases, retailers have to deploy more sales concierges to assist them. This solution is not scalable nor efficient since more manpower is needed. The business needs to spend a large amount of time to train the workforce to make it ready to interact with the customers. And among customers, there is an increased demand and adoption of self-help services. This is because it is easier, less intrusive, and quicker than any other method.

• Customers want personalized, relevant experiences that cater to them.
• Customers spend 7 minutes on average until they can find a sales concierge.
• Deploying sales concierges in proportion to customers is not scalable

The Business Requirement

The client wanted a complete solution that solves many of the challenges in a retail business such as improving customer satisfaction, providing a good shopping experience, and increasing customer retention.

The Solution

The solution we built for our client is a ‘Retail conversational AI’ where customers can interact with the conversational AI to seek information. The retail conversational AI can engage in a human-like conversation with the customer. The system can deliver a more personalized experience and care through natural human-like conversations to the customer.

It also provides a direct and straightforward path for customers to sort out the problems, address concerns and seek any information by engaging with the conversational AI. The Retail conversational AI can automate some of the tasks and can replace human labor or offload a significant amount of work from them. Moreover, the in-store AI assistant can provide timely, accurate, and tailored answers to the users. The benefits offered were,

• Decreased needs for the manual staff or human sales concierges.
• Improved efficiency and driving intelligence for sales and customer service teams.
• Customers can have the information they need when they need it.
• Human labor can be allocated toward more challenging work.

Technical Overview

The system is built with robust Natural Language Processing (NLP) and Natural Language Understanding (NLU) algorithms to facilitate conversation more naturally and coherently, adding a human element to conversations. The tool can easily identify user’s intent in real-time and provides faster resolution without any typical delay. It also has speech-to-text and text-to-speech engines so that the system can provide instant answers to common questions customers may have.

The Result

With the implementation of retail conversational AI, the client was able to support and scale business teams in their relations with customers. The system can provide meaningful and quick information to the customer which in turn enhances the user experience for the customers.  It also leads to increased sales as customers were able to find the right product in a short time.

•  53% reduction in customer drop-off
• 12% increase in customer retention
• 17% increase in sales

With advanced retail conversational AI, businesses can increase sales and customer loyalty by improving the customer’s experience. Such tools can help reduce customer service costs by 30%. Retail AI assistants can provide timely, accurate, and tailored answers to the users. Instead of deploying staff to man help desks to interact with customers, a retail conversational AI can rise to the challenge and provide 24/7 interaction with your customers. Gartner.Inc predicts that by 2020, customers will manage 85% of the relationship with a business without interacting with humans.

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